Last updated: January 2025
We offer free standard shipping on every order to all 50 United States. There is no minimum purchase requirement and no hidden shipping fees.
Orders are typically processed within 1-2 business days of placement. Processing time is the time it takes to prepare your order for shipment, including packaging and labeling. Orders placed on weekends or holidays will be processed on the next business day.
Standard shipping typically takes 3-5 business days from the date your order ships. You will receive a tracking number via email once your order has shipped, allowing you to monitor your delivery in real time.
We currently ship to all 50 states within the United States. We do not offer international shipping at this time. We do not ship to PO boxes, APO/FPO addresses, or US territories.
Once your order ships, you will receive an email with a tracking number and a link to track your package. You can also contact us at info@kimberlingfurniture.com or call +1(817) 295-5044 for shipping updates.
Some larger furniture pieces may ship via freight carrier rather than standard parcel. Freight shipments typically take 5-10 business days and may require a signature upon delivery. You will be notified if your order requires freight shipping.
If your order arrives damaged, please contact us within 48 hours of delivery at info@kimberlingfurniture.com or +1(817) 295-5044. Include your order number and photos of the damage. We will arrange for a replacement or refund at no cost to you.
If your tracking shows delivered but you have not received your package, please wait 2 business days (carriers sometimes mark packages as delivered before they arrive) and then contact us. We will work with the carrier to locate your package or send a replacement.